Contact Us

At LXYi, every interaction matters. Whether you require assistance with an order, wish to learn more about our products, or want to share your thoughts, our team is here to support you with precision and care.

Concierge Customer Support

Our Customer Experience team is committed to delivering thoughtful, timely support. We respond to all customer inquiries within 1 business day, ensuring your experience with LXYi is seamless from start to finish.

Please send us an email, including your name, order number (if applicable), and details regarding your inquiry:

📩 support@lxyi.shop

Collaboration & Feedback

Innovation is never solitary. The LXYi Sleep Earbuds Pro and LXYi Sleep Sounds are crafted with care — and refined with the insight of our customers.

If you’ve discovered something you value, or something that could be improved, we welcome your perspective. Your feedback directly shapes the evolution of our products. Please send us an email:

📩 feedback@lxyi.shop

Contact

Partners: b2b@lxyi.shop

PR: pr@lxyi.shop

Sales: sales@lxyi.shop

Investment Inquiries

📩 letswin@lxyi.shop

Thank you for choosing to rest with LXYi. Your trust means more than a transaction — it is the foundation of our mission to bring clarity, quiet, and peace to your nights.